Legal & Privacy Information
This section contains the Terms of Service, End User License Agreement (EULA), and Privacy Policy governing the provision of IT services and software development by PRILA.PRO in strict accordance with international standards, including the GDPR.
1. Terms of Service (B2B Contract)
This document constitutes an official public offer by PRILA.PRO (hereinafter referred to as the "Contractor") to enter into a software development service agreement with any interested legal entity or individual (hereinafter referred to as the "Client").
1.1. Subject of the Agreement and Approval
The Contractor undertakes to provide services for the development, modification, or configuration of software, and the Client undertakes to accept the results and pay for these services.
The specific scope of tasks, functional requirements, deadlines, and cost are agreed upon by the Parties via Telegram (official account @prila_dev) or via email. Such electronic correspondence is recognized by the Parties as an integral part of the Agreement, having the legal force of a Statement of Work (SOW).
1.2. Acceptance of Terms
Unconditional acceptance of the terms of this offer is confirmed by the Client making a prepayment or full payment for the Contractor's services, or by providing written confirmation to commence work via electronic messenger.
1.3. Delivery and Acceptance Procedure
The Contractor transfers the results of the work (source code, executable files, or API access) to the Client via electronic communication channels.
Automatic Acceptance: If the Client does not send a reasoned written refusal to accept the work within 3 (three) business days after the transfer of the result, the services are considered to be rendered properly, in full, and unconditionally accepted by the Client.
2. End User License Agreement (EULA)
The use of the developed software is carried out by the Client on the basis of a non-exclusive license.
2.1. Grant of Rights
After full payment for the services, the Contractor (Licensor) grants the Client (Licensee) a non-exclusive license to use the Software for their own commercial or internal business purposes without territorial restrictions.
STRICTLY PROHIBITED: duplication, sublicensing, transfer of rights, distribution, and commercial resale (including reselling the source code or providing functionality under a SaaS scheme to third parties) without the prior written consent of the Licensor.
2.2. Limitation of Liability (AS IS)
The software is provided on an "AS IS" basis. The Contractor guarantees the compliance of the functionality with the agreed Statement of Work exclusively at the time of project delivery.
The Contractor is strictly not liable for indirect damages, lost profits, business downtime, or loss of Client data. The Contractor is not responsible for Software inoperability caused by external uncontrollable factors: changes in third-party service APIs (Telegram, OpenAI, Stripe, marketplaces), server outages, or network blockings.
3. Privacy Policy (GDPR Compliant)
This Policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable international data protection laws.
3.1. Consent to Processing
By filling out forms on the PRILA.PRO website or sending messages directly to the Contractor, the User voluntarily consents to the processing of their personal data: name (or pseudonym) and contact details (Telegram handle, Email address).
3.2. Purpose and Confidentiality
Data is collected exclusively for narrow purposes: conducting initial technical consultations, calculating project costs, and executing concluded contracts. We guarantee the complete confidentiality of the transferred commercial information and technical specifications. Personal data is never sold, rented, or shared with third parties.
4. Refund Policy and Termination
4.1. Non-Refundability of Digital Goods
The software being developed is a custom digital product with individually defined properties. According to international consumer laws regarding custom digital goods, after the actual transfer of the work results (or any intermediate milestones thereof) to the Client, no refunds will be issued.
4.2. Termination Initiated by the Client
The Client has the right to refuse to execute the Agreement at any time before the delivery of the final work results by notifying the Contractor in writing. In this case, the Client is obliged to pay the Contractor for all expenses actually incurred and the cost of the volume of work performed up to the moment of receiving the cancellation notice.
4.3. Unilateral Termination by the Contractor
The Contractor reserves the right to unilaterally suspend work or completely terminate the Agreement with full retention of the prepayment in the following cases: the Client does not respond to communications for more than 7 days; the Client fails to provide necessary access to servers/APIs; the Client significantly alters the original Statement of Work and refuses to agree on a proportionate increase in project cost.